Welkin Health

I first sat down with Gideon Wald, co-founder of Welkin, in 2014 and was impressed by his genuine desire to improve not only the antiquated health care technology sector but also, in effect, the health of the peoples whos livelihood depended on this technology. Back then Welkin was focused on providing live, online coaching to people living with diabetes through a mobile Welkin app developed in-house. The coaches who worked remotely around the country and different time zones used a separate Welkin desktop web-based app to communicate and manage their patients. I didn't hesitate joining the company and over the 4.5 years I was there we transformed that desktop web app into a full-fledged patient management software platform to could be designed to fit any program health organizations needed to manage their relationships with their patients. After using my UI/UX experience to redesign the mobile app and the web app (twice!) the design team soon grew to three: A UX Writer, me, a UI designer, and a UX designer who eventually became the team's manager.

Trying to explain the Welkin platform in images is hard (which is why on the website they ask that you request a demo to be guided through the product). Rather than bore you with the details, here's a video testimonial from one of Welkin's favorite care providers: